The whole camp was run down, grim and depressing. The ‘equipment’ (eg, sports stuff) was antiquated. Peeling paint, rust, sticky and dirty public places (I had to be prised off one of the tables, as I made the silly error of leaning on it and stuck fast to the surface) ripped and worn carpets patched up with gaffer tape…I could go on.

The main ‘pub’ had run out of lager (bear in mind this is a weekend and the place is HEAVING with people), and we were told there would be a delivery the following Tuesday! This was just one example of bad organisation - there were many.

On the Saturday night, the main ‘entertainment’ room was obviously heaving with people. The bar itself was very long, and there was ONE barstaff on (covering about 40 feet of bar area)!!! The queue was ridiculous and people were walking out and going to the (onsite) pub to buy drinks to take back. We left, went to onsite pub had a drink then went back to our ‘’room'’ (think ‘Tenko’) to watch TV…..

and I’m glad you’ve mentioned the TV…as the picture ‘’pulsed'’ every 4 seconds (annoying), now it took a while to figure out why, until we counted the revolutions on the long range radar - you’ve guessed it, 4 seconds…oh, didn’t I mention that Pontins is next door to Blackpool airport? If you’d like to see underbelly of a 747 (and the pilot and passengers) at about 40 feet, you may want to consider a holiday here…and you can imagine the noise. We could hear the trains (again, adjoining the camp), but they paled in comparison to the Airbuses that just skimmed the tops of the ‘accommodation’.

I was going to mention the barbed wire (true) around the perimeter, but I won’t. If I had to describe Blackpool Pontins in one word, I think it would have to be ‘’sticky'’.

http://leysiner.blogspot.com/2006/09/pontins-chav-reflections.html

LOL - Chav fest!!!

I found wall park filthy and smelly. There were sticky, dirty stains on the carpet (my youngest was still crawling at the time and there was no way I was going to let him crawl on those dodgy stains). There was mould on the windows, the windows didn’t fit properly making the chalet draughty, the kitchen was grubby and the lino stuck to the soles of your feet when you walked on it, like walking on sellotape!

We did something we never have had to do before and complained, we were given keys to a new chalet, slightly less dirty carpets and no draughty windows. Its a real shame because its a beautiful area, Brixham and the actual facilities, club, pool, cafe, etc were alright. Maybe if Pontins spent more money re vamping the accommodation then they could benefit from a small price increase and then more holiday makers returning. People want, cheap, cheerful and clean, we don’t want to have to complain, its not rocket science Pontins, do the decent thing and reap the rewards.

When we arrived, check in felt like an annoyance to the majority of the staff, and whilst I appreciate that they were busy, we were
moved on really quickly. Customer Service leaves a lot to be desired.

We entered our accommodation at 4pm and proceeded to unpack our things and settle in. As it was self catering accommodation,
we had already brought ample provisions for our stay, and after a 4 hour drive, we were all pretty hungry. When I went into the
cupboard to take out 2 pots to prepare our meal, I was disgusted to find that one of the pots had food ‘caked in’ to it and the
collander was also dirty. After inspecting the other cupboards, to my disgust again, the cups, bowls, plates and glasses
were also filthy,

My husband immeditely informed reception who stated they would send a cleaner up, which they did. The cleaner attempted to wash
the pots and pans as requested but after she left, we realised that they were still unclean. Prior to this, when she looked at the crockery
with blue detergent contained in it, she just said ‘well, at least somene’s attempted to wash these ones just rinse them’, this was not
good enough. My husband once again complained to reception (whilst I had a hungry and hyper 2 year old son to look after), and
reception said they would send up yet another cleaner. The cleaner arrived and handed my husband 3 replacement pots (of which one
of them were dirty) and whilst my husband was putting the pots in the kitchen and speaking to her about the crockery, she had already
left our chalet.

For the third time, my husband once again complained to reception who apologised and said that they would send the Head Housekeeper
to our chalet immediatey and when she entered out chalet she inspected our utensils etc. She apologised once again and sent up yet ANOTHER
CLEANER to wash all our pots and pans etc and finally we could start preparing our meal (2½ hous after arriving). I am appalled at the manner
in which we were treated, especially as our 2 year old son had to wait that length of time on his dinner. Not a good start to the holiday.

If it is an independent cleaning company that clean the chalets, not Pontins, sorry Pontins, you should inspect their work.

I also would like to express my disgust at the toilet facilities on centre. They were filthy, toilet roll scattered on the floor, toilets blocked and
sanitary wast overflowing Whilst I ppreciate it is outwith your control how holiday makers treat their facilities, not once did I see a toilet
attendanct or cleaner within the toilets. I am at present tryig to toilet train my son and I couldn’t and wouldn’t let him use these toilets

Between 7pm and 9pm every night, the entertainment was the same, and whilst the Bluecoats did do their best to try and humour the
adults, the same CD seemed to be on repeat every evening and I very rarely heard an up-to-date chart song that they kids would have enjoyed.
The only decent thing about our holiday was our time spent in the arcade with our son, in which we must have spent in excess of £200.
If it wasn’t for the nearby coastal route to Southport and the surrounding villages of Ainsdale and Formby, our holiday would have been a complete disaster.
I would not reccommend Pontins Southport to anyone unless they are looking for budget holiday, uncleanliness, same entertainment every night and to be surrounded by drunk parents with little knowledge or care for their kids.