Pontins Wall Park, Brixham, Devon. Review: Dirty, tatty and smelly
Please Note: This page has comments (at the bottom) from visitors reading this information and then sharing their thoughts about different branches of Pontins from all over the country. One thing that has become apparent is that Pontins seem to be consistently poorly decorated, and maintained. Read this page to find some quite horrific experiences holiday makers are experiencing first hand.
On the other hand there are comments from visitors who have been to Pontins for years, enjoy the experience and would go back - the general feeling being that Pontins might be tired, but it is good value for money …. “You get what you pay for” which is of course, a true statement…..but for me the ultimate factor is “whatever the age of something, it has to be clean, no compromise.”
One person posted the following in their comment, which I think just about sums it up….
“As for the people saying “but you only paid £48 or what ever” that’s bullsh*t £48 or not you still expect a standard if I buy a two tins of baked beans from the supermarket for 50p and one for 2p when I open the 2p tin I don’t expect to find dirty mouldy old beans and don’t expect to find this on my holiday it doesn’t matter how cheap it was.”
Click to read entire comment
I challenge someone senior from Pontins to come here and define ‘clean’.
OUR PONTINS HORROR STORY STARTS HERE….
Lets start off with Justina and my visit to Brixham, add your own experiences below….. lots of people are commenting their own thoughts from Pontins around the country….
Justina and I have a Dartmoor letterbox called ‘Say No to Pontins’. We named it after the place we booked to stay at, and left within thirty minutes of arriving. A “Dartmoor Letterbox” is a hidden stamp somewhere in Dartmoor, there are thousands of them on the moor, a great activity for families. Letterboxes traditionally have names, we named and placed ours during the same week we were meant to be at Pontins, but instead we opted out and stayed in our own tent, which cost more than Pontins.
We booked a ‘Sun Holiday’ through the ‘collect vouchers’ campaign in the Sun Newspaper in order to get a budget holiday in Devon. All in, it cost us about £48 for a week at Pontins.
We were sent all the details by Pontin’s Wall Park, Devon and paid the extra £10 linen charge over the phone.
On the website, the park claims to be “the perfect ‘chill out’ zone”…. excellent, should be fun then!
When we arrived at the park we were welcomed by the man on the gate, then welcomed again at Reception and given a set of keys to a chalet. The chalets looked quite old with modern frontage but as we walked through the park to get to the one we had been allocated…the visual look of each chalet appartment started to get worse and worse and became wooden doors and metal windows with peeling paint. A man with a hammer was bashing a window frame to fix it, it did not look good.
When we finally managed to open the stiff old door of the chalet the first thing that hit us was a terrible smell. Inside the chalet the carpet looked well worn and dirty, there was skank and dirt all over the cooker and its buttons and the plastic ’school chairs’ were battered, bashed and covered in sticky mess. Opening the window was a challenge, we got it open to find we could not close it again.
Justina and I then agreed that we would not be staying in this horrible excuse for holiday accomodation, unclean, well worn and not secure.
We were cautious of going back to reception to complain, neither of us had ever complained about holiday accomodation before and wondered if we should simply just drive out of the park and pitch our tent in a nearby campsite.
We walked over to the reception, and spoke with the person on the door who’s job it is to welcome guests, she suggested it was best to talk to the person on Reception. At reception another couple were complaining, a further lady was so cross with the state of the chalet she had been allocated that she was demanding her money back and wanted to go home.
Eventually the girl on reception provided us with another key, for a ‘Classic’ format chalet. She went out to the back office to speak to her manager (I love the way management hide when customers have complaints). When she brought the key out she whispered to us that she would not have wished her worst enemy to stay in the original chalet we had been offered and that the standard of the chalet we were being offered now, she personally would stay in as it is much nicer.
We took the key and went to look at the chalet, which was located close to the reception. Although the door and windows on this chalet were double glazed, we found the internal condition of the chalet to be the same as the first chalet we had viewed. This chalet had a infestation of spiders around the bathroom roof and lots of dead flies on the toilet seat.
We promptly took the keys back and said that we were not happy with the condition of the chalet. Another set of keys were given to us. We then wandered off in another direction to check out our third chalet.
When we opened the door, it did not smell. The room looked clean, and tidy. We then walked into the bedroom and the first thing we saw was blood stains on the bedsheets.
We walked back to reception, with the key, and asked to see the manager as we required a full refund.
We were then invited to take a seat while the manager was informed that we were waiting to see her. Still sitting in the reception were the other people that had been complaining about the accomodation they had been offered, we were joined by another couple who also had a complaint. An elderly lady also came in to complain about her chalet having a terrible smell, she was told to open the windows… the smell would go away in time. I love the way that the staff on the desk say “Oh, cleaners again” to each other…. blaming the cleaners for the poor condition of the chalets.
Eventually the manager came to see us. We were invited into her office. We were made to wait 10 minutes before we could see her, this tactic is typical of management training….leave those with the complaint to calm down a bit before you face them.
While seated in the managers office, which I have to say, looked like something out of the 80’s (don’t they ever have refits?) the manager spoke with eye contact with Justina. Because Justina was the contact on all documentation, all questions and queries were directed at her. Justina complained about the chalets. We were told that:
1) The toilet seat covered in mites/moss/dirt/flies (whatever it was) is due to a ventilation shaft directly about the toilet. Sorry Pontins, but that is not an excuse, you should cover the shafts to stop things falling through.
2) An independent cleaning company clean the chalets, not Pontins. Sorry Pontins, you should inspect their work.
3) A company (the manager even named it!) are responsible for the linen on the beds, including washing it. Again, Pontins, that is still your problem. Blood stained sheets is unacceptable and you should have identified that when you inspect the chalets.
4) The manager told us that we were the first of 700 families to have checked in to have made a complaint over the weekend, and ask for a refund. I find this very hard to believe, firstly there are not 700 chalets and secondly….if the manager had gone into reception (instead of hiding out the back) she would see the complainers first hand.
We were given a full cash refund by the manager and promptly drove to a camp site and had a great few days in the tent.
I believe that Pontins offer their oldest chalets to new arrivals. Some arrivals will not complain, as they have different standards to what is acceptable. Those who complain then get ‘upgraded’ to a less tired chalet. This therefore means the ‘less tired chalets’ stay ‘newer in condition’ for longer, as they are used less. This is my theory.
We were told by the manager that they have 6 chalets which are ‘luxury’ and are all occupied. My belief is that we would have been offered one of these chalets if one had been available, I bet they are full of people who complained like we did, but quicker.
Our so called ‘free upgrade’ to a ‘classic chalet’ would have costed us another £40. Justina pointed out that the upgrade fee would simply give us a double glazed door and window for the extra money. That is simply silly.As we drove out the gate the man on the gate said “going so soon?”…to which we replied “yep, and not coming back”. “Why is that?” he said. “Condition of chalets” we replied…. Needless to say, from what he said next, we were not the first to have left because of the standard of accomodation.
We will never, ever, ever go in or near another Pontin’s ever again. We do hope that someone replies to this with a positive Pontin’s experience.
Add comments below, sadly they will might not show straight away as some get highlighted for moderation in order to remove spam.
And finally….. and shockingly…. on the front page of the frequently asked questions section of the Pontins website one of the most ‘popular questions‘ is this one….
A poll was conducted on this page to find out what the first 1000(ish) voters thought of Pontins, the poll has now closed (October 2008) and here are the results (click to enlarge):
I work at pontin’s in hemsby, & I had never stepped foot on a pontins before i got my job there & as soon as i manage to find another job i never will again. The amount of people who come up to me & the people i work with, with complaints about the state of the chalets is unbalivable. I have to say this summer was the worst there was under half a camp all year & i would say half of them complained about something. If it isn’t the state of the chalets it was the entertainment of the price of food & drink or even the food itsef
How useful was this comment? Click 'thumbs up' or 'thumbs down' next to the authors name.After seeing your site i was a litle worried about going away last week when we got to pontins in wales we were given our key and directed to our apartment we had a plesent surprize when we went in as it was spotless and smelt lovely and fresh it cost me £65 for 4 nights and i have to say it was the best £65 I have ever spent the kids did activities all week and the night was great as well thanks erica
How useful was this comment? Click 'thumbs up' or 'thumbs down' next to the authors name.You was lucky we payed nearly £300 for a weekend at that discusting place pontins in prestatyn.. They should go to Butlins see how its done.
How useful was this comment? Click 'thumbs up' or 'thumbs down' next to the authors name.Pam..
HI IVE TAKEN MY KIDS TO PONTINS ALL THROUGH THEIR LIVES, AND THE CHALETS WERE BASIC, AND HAVE NEVER BEEN MARVELOUS, BUT THE FRIENDLYNESS OF STAFF, AND THE ENTERTAINMENT FOR THE KIDS HAVE ALWAYS MADE UP FOR THE WELL USED CHALETS. I TOOK MY ADOPTED DAUGHTER AND GRANDCHILDREN TO SOUTHPORT AS AN EXTRA HOLIDAY LAST YEAR AND WAS DISGUSTED AT THE CONDITION OF THE CARPET IN THE MAIN ENTERTAINMENT AREA; IT WAS FILTHY, SHINNY, AND MY SHOES STUCK TO THE CARPET, MY FOSTER DAUGHTER IS SPECIAL NEEDS, AND SHE ALWAYS WANTS TO LIE ON THE FLOOR, SHE BECAME VERY DISTRESSED WHEN I STOPPED HER. I HAVE NEVER SEEN THE CARPETS SO DIRTY OTHER TIMES IVE BEEN TO PONTINS, AND THE CHALET WAS VERY RUN DOWN. I WAS THINKING OF TAKING THE KIDS ON ANOTHER SORT OF HOLIDAY THIS YEAR. BUT THE KIDS ENJOYED THE HOLIDAY SO MUCH, THEY WANT TO GO BACK AGAIN. SO I HAVE MIXED FEELINGS.
How useful was this comment? Click 'thumbs up' or 'thumbs down' next to the authors name.Hi
I have been to Pontins at Camber Sands both with the Sun and paid by myself nad i have to say my family enjoyed it every tim - our accomadtion with the Sun was better than when we paid private.
How useful was this comment? Click 'thumbs up' or 'thumbs down' next to the authors name.I went to Pontins in Southport last year and was disgusted. I went with my partner and two small children. The site was small and unclean. The chalet was dirty and run down and like someone else mentioned no bath. We were placed next door to a group of teenagers who had parties every night. We complained every night and evry morning to no availe. The pool was clean and well kept which was a bonus as everything else was dire. I didnt pay through any offers so paid peak price at easter it was about £200 for a three night stay. The appartment was self catering but with broken oven and fridge we spent most of the time eating out. I ending up spending a hell of a lot of money. We eat out alot and not on site either as it was disgusting. Also some of the activities were not available. We travelled into Southport every day and spent the days there instead. My partner has just informed me he has booked us a three day stay at Brean snads in July i dread to think !!
How useful was this comment? Click 'thumbs up' or 'thumbs down' next to the authors name.i have taken my two children to pontins for the last 12 years at camber sands and they love it . been to a few other site and they are just as good. we always go club. you get what you pay for.
How useful was this comment? Click 'thumbs up' or 'thumbs down' next to the authors name.hiya i just returned from a 4 night break at the pontins in prstatyn. we decided to stay in the budget accomadation as we thought it would be pointless paying the whole price just for a shower and digital tv! how wrong i was!The cooker was filthy, the bath was filthy, not much room but i suppose its not too bad if you are not in the chalet for too long!old unsafe glass panal windows with window ledges falling apart.when we went the weather was awful and rained alot. There was really bad condensation on the windows and the whole chalet was so damp! At night we were gettin into wet beds because of the severity of the dampness!food places were closed! the one place that did do food was awful service. the shops were closed. one thing in particular was awful, the bluecoats did not interact with the kids during the day. the bluecoats stayed with each other like a gang and laughed and joked and messed about like fools and ignored the children! now i thought the bluecoats were the whole point of pontins! The public toilets were a disgrace they smelt like the sewers and were extremely unhygenic! also a man came to test the water for legionairs disease?!!! whats all that about? i agree they need to take some lessons from butlins its a completly different standard! they know how to give a good holiday!
How useful was this comment? Click 'thumbs up' or 'thumbs down' next to the authors name.i went to prestatyn july 2006 with 3kids and my partner we all had a brill time one of the best hols ever, we were upgraded though from a budget to classic before we even got there and it was basic u get wot u pay for. we are going back again july 2007 and are really looking forward to it aswell, i would not feel no way about complaining it is your rite, and if there is no other solution i would collect my money and go!!!
How useful was this comment? Click 'thumbs up' or 'thumbs down' next to the authors name.We went to Southport Pontins in April and I almost left after seeing our chalet, it was filthy, the crockery had old food on it as did the cutlery. The staff were awful and there was a dirty pair of ladies knickers in the road by our chalet for three days. We did complain to pontins when we got back but just got fobbed off. Going to Haven next week in a caravan wouldn’t go to Pontins again.
How useful was this comment? Click 'thumbs up' or 'thumbs down' next to the authors name.Hi well iv just book and payed fore 2 chalets at wall park devon and was very much looking forwords to it till i came hear and read this , But im still going to go and see and thank you ill no to complain if its bad ill send another commen when i get back audrey
How useful was this comment? Click 'thumbs up' or 'thumbs down' next to the authors name.We are going to Pontins Southport in August with 2 young children . Having read the comments am now wondering whether to even bother wasting the petrol to go, although we have upgraded to Club, it sounds like Stalag 13. Is anyone going between now and end August would be grateful for an up date!!! Will send another comment if we go and should we survive…….
How useful was this comment? Click 'thumbs up' or 'thumbs down' next to the authors name.Been to two Pontins sites with my five children. firstly went to Hemsby for their Christmas break arrived there at 5pm left by 10pm the same night. The chalet had heating that didn’t work, water was running down the walls and it was dirty. complained and was told by reception that this was the best accomodation they had for our size party not wanting to spoil the kids xmas we called a relation to drive two hours to pick us up as we had travelled up on the train from southend. Not to be detured by one bad experience i booked for 12 of us to go to Southport, four adults and 7 kids well if i thought Hemsby was bad then i was in for a shock, Southport was even worse, our chalet smelt of urine, the wallpaper was black with mould, the furniture was plastic and the sofa bed had a rubber surface which ment the sheets wouldnt stay on, oh and we had ants. It was noisy every night and there was violence to the extent that one family in our block was kicked off the site by police. We also had the pleasure of getting up one morning to find a half naked man laying on the grass in front of our chalet completely drunk. I don’t know what was the staff were like as the site was so bad that we spent all our time in Blackpool or Southport. My brother in law complained but got no joy out of the customer service as they were full that particular week. I would never never go back to pontins, we have now bought our own touring caravan and are having the time of our lifes taking it out at the weekends!
How useful was this comment? Click 'thumbs up' or 'thumbs down' next to the authors name.I have visited The one at southport and find it brilliant, never had any trouble and i’ve been over 5 times.However i went to the one in Blackpool and there was not a single shop open on site , this was during the half term around 2 years ago. We missed our allocated meal time one night and ended up leaving the site to get pot noodles from a local newsagents. even the go-karting and other attractions were closed. i would however return to southport.
How useful was this comment? Click 'thumbs up' or 'thumbs down' next to the authors name.there are some really horrific stories on here but i have stayed at brean sands blackpool and prestatyn taken my own children and more recently my grandchildren only once did we have a problem that was at brean we went to reception and we were treated very well the manager there was patient and sorted out the problem she moved us to another chalet and as we had children with us she arranged for our things to be moved for us by some of the staff she even advised us on how to put in an official complaint and this resulted in us getting a free holiday but we have always found the chalets to be clean and smelling okay sometimes the beds have been a bit worn i usually go to reception and ask if they have a replacement for whatever is not right i think that if you approach the staff in the right way you can usually put things right i DEFINATLY will be going again
How useful was this comment? Click 'thumbs up' or 'thumbs down' next to the authors name.Just got back from Wall Park and our overall exprience of our holiday was as we expected. First our chalet was budget, small, old, slightly smelly and a collapased sofa bed! The points you make are true! However, we went to the accomodation office to enquire about an upgrade and we were given 2 keys to view a classic and a club. Classic was the same as the budget but with upvc doors & windows, same old interior, Club however was fantastic, more up to date, bigger and we were very happy. Nice lighting lit the path at night, grass and area very tidy and clean. Barbara who looked after us was very pleasant and offered us a good deal on the price. Well Done! Other facilities were excellent, fun factory, arcade, kids area inside and out were good. Things I found were a little expensive and a night out wasnt cheap…but you are on holiday! Would go again but only for the 3 or 4 night break, could’nt do a week or a fortnight though! If you want good accomodation, UPGRADE TO CLUB!!!
How useful was this comment? Click 'thumbs up' or 'thumbs down' next to the authors name.just come back from camber sands .had a great time accomdation was very clean. look forwood to going back later this year . thanks pontins for some great holidays
How useful was this comment? Click 'thumbs up' or 'thumbs down' next to the authors name.I have been going to Pontins every year since I was a child. I am now 31 and I’m taking my own daughter, mother and sister away to Prestatyn on Friday. We are staying in Club because we know that you get what you pay for. Haven, Butlins et al all have cheap/ old accomodation and their’s is no better than Pontins. I have been to Presthaven Sands and a few Butlins camps and can concur that all is not well there either.
Go to Pontins and take it for what it is, a cheap holiday. How can you expect five star accomodation when you get a cheap deal through a tacky tabloid!
How useful was this comment? Click 'thumbs up' or 'thumbs down' next to the authors name.We also did the sun package and i had the greatest weekend ever! The appartment was great and the entertainment was amazing. The bluecoats and other workers are very nice and talented. Also the swimming pool was totally fun! I didnt want to go at first but by the time my weekend was over and had to go home I cried as I didnt want to go and that is mainly because of a cerain bluecoat named Andi Sanders he was the one that made my stay at pontins the best ever!
How useful was this comment? Click 'thumbs up' or 'thumbs down' next to the authors name.A terrible holiday we had at Pontin’s Camber Sands Holiday Centre, Sussex. EASTER 2007….
How useful was this comment? Click 'thumbs up' or 'thumbs down' next to the authors name.We arrived at reception at 3.45pm to be informed that we had to go upstairs to the Fun factory bar to book in and get our keys. I left my partner and our three children downstairs (two in pushchairs) whilst I went and got them. It took me just over an hour to queue up and do this.
We arrived at our apartment (Classic) at 5.10pm and unloaded and dumped our belongings into lounge area. The children by this time were very hungry , so we decided to go and have our dinner in the restaurant (Half-Board basis), and then come back and unpack.
We located The Camber restaurant and found it to be was very packed. We also discovered that both half board guests (us) and paying guest were all seated together. There was no separate area for us half board guests. We Queued up for over 20 mins to get our dinner then found that only one person was on a till, by the time we got to a table our dinner was stone cold.
We returned to our apartment , and unpacked , and then noticed that the bathroom window was open (not by us) and would not shut. And also our apartment was dirty throughout. (Please refer to enclosed pictures - photos). I went to reception to report it but it was shut, so I was directed by security to control hut at entrance where I was informed that maintenance would attend to look at it because of a security risk, but I would have to report apartment being dirty at reception in morning. Maintenance did attend at 11pm and stated that a new handle was needed to be put on. He went away and came back just after 11.30pm with new handle. Due to the noise my baby (11mths) was woken up. It took me along time to settle him down, good start to our holiday.
The next morning around 9am I went to reception to report further problems: Sofa bed in lounge was broken and there was no mattress underneath it. I had to put two of my children in a single bed . I was informed that it would be replaced and we didn’t need to be there because they had a key, we could enjoy our holiday.
We went out for the day and returned at around 4pm to find the apartment was still dirty, not been cleaned and the sofa bed had not been replaced. We then attempted the food again in the restaurant at 5.30pm - there wasn’t has many people in there as night before - but food was still cold. The Sausages were burnt, daughter wouldn’t eat chicken nuggets because hard. The menu was exactly the same as night before, not allowed anything off menu board unless paid for extra. Male member of staff at till was on phone for 7 minutes while we waited to show our half board meal vouchers. Only one person on till again.
Has you can imagine by this time we were fed up and my partner wanted us to go home. The children were very upset and I was cross because this was our only holiday this year . I managed to calm the situation down, and my partner took the children into the Lunar bar, whilst I went to reception again, but this time ask to speak to manager.
Surprise, Surprise the manager wasn’t there due to day off. And there were other guests there wanting to make complaints too.
I was told to return back at 7pm when I was taken into a office by (Customer care advisor), where she filled in a customer care form of complainants. She organised that we could have a refund for the half-board supplement we had paid, so this meant us being now self-catering, and offered us a move to another classic apartment. She needed time to organise this, and we would be given help to move. I returned back to reception at 9pm to be given keys for another apartment (CLASSIC), and were told that someone would meet us in 20mins to help us move our things. Nobody turned up, so we struggled and moved ourselves. We found this apartment to be also dirty, ,but not as bad as other one.
I went to reception next morning 10am to inform them that nobody had helped, and apartment was dirty. She apologised and said that she would make them re-clean it…? At 2pm someone did come and clean it.
WOULDN’T GO BACK TO CAMBER SANDS IF YOU PAID ME……
I have just came back from my 9yr olds five aside football tournament in Brean Please believe if it had not been for this reason I would have came home.
How useful was this comment? Click 'thumbs up' or 'thumbs down' next to the authors name.We had 3 classic apartments (joke) cost £800.00 filthy dirty and when I complained they sent the cleaner back who arrived with a dirty dish cloth and a spray bottle that contained I do not know on seeing this I sent her away and spent a furtune on cleaning products and set about cleaning all 3 myself due to both my parents and inlaws being OAPS when I complained at reception I was told to keep my opinions to myself due to new arrivals being able to hear. Will never go back. IF i HAD WON THE 7 MILLION ROLL OVER ON SATURDAYS LOTTERY I WOULD HAVE BROUGHT THE SITE AND THEN PROCEDED TO BLOW IT UP
we,v just come back from a football weekend at pontins in “hemsby” on arrival our chalets weren,t ready so we waited in the bar as it was raining,the bar area was dirty and smelt of sweaty feet.we got our key on proceeded to our chalet it stank! carpet was so dirty you could not take your shoes off, on going to the toilet we lifted the seat to find human excreatment around the rim fortunatly i,d took spray bleach so started to clean.next morning after waking up full of aches and pains from sleeping on a pull out bed setee that was stained ripped and generally dirty we wanted to make toast the grill pan had 3 inches of stale grease on it!we told reception of this to be told a new would be sent i said i’v cleaned it!To top it all up someone dinted the front of the car causing £500 worth of damage. the weekend gost us £279 we’v had better accomadation abroad for much less!!! PONTIN SHOULD HAVE BEEN BULDOZERED AND REBUILT YEARS AGO COME ON IT’S 2007!!!
How useful was this comment? Click 'thumbs up' or 'thumbs down' next to the authors name.i cant believe you are moaning about accomodation when you only paid 48 pounds for a full week lmao!….i mean what did you expect 5 star luxury accomodation with 24 hour on call service……even though it was an offer they supplied to you….i mean if the accomodation wasnt up to standard you can complain and they will make sure they give you a cleaner one….dont forget as long as the chalets are clean it doesnt matter what they look like as your on a holiday….and most of the time your out and about and not stuck in much….unless your a freak (eat there sleep there shower there and thats it)….at the end of the day i hate moaning people who aint prepared to look on the upside to every downside…in other words spend most time moaning and ruining there holiday by themselves instead of trying to make the best of the situation….damn we are never in the appartments….and we have been about 20 times now……we allways are out and about getting on with enjoying ourselves……48 pound lol….i mean come on its 48 pounds…..you spend that for 1 night b&b per person per night in most 3-4 star hotels….at the end of the day…its all about your views upon life and your personal way of looking at things and the way you expect things to be that is the problem…..so give yer head a shake and stop being so damn fussy and enjoy yourself for a change….ok nuff said….byeeeeeeeeeeeeee!
How useful was this comment? Click 'thumbs up' or 'thumbs down' next to the authors name.i cant believe you are moaning about accomodation when you only paid 48 pounds for a full week lmao!….
it was three days, not a week. IMAO? Do you mean IMHO?
i mean what did you expect 5 star luxury accomodation with 24 hour on call service……
No, just something clean, safe and comfortable
even though it was an offer they supplied to you….
????
i mean if the accomodation wasnt up to standard you can complain and they will make sure they give you a cleaner one….
have you actually read the main article?
dont forget as long as the chalets are clean it doesnt matter what they look like as your on a holiday….
have you actually read the main article?
and most of the time your out and about and not stuck in much….unless your a freak (eat there sleep there shower there and thats it)….
So…. freaks shower in the place they are staying on holiday?
at the end of the day i hate moaning people who aint prepared to look on the upside to every downside…
Ermmmmmm…… your entire comment is a moan?
in other words spend most time moaning and ruining there holiday by themselves instead of trying to make the best of the situation….
You mean, like checking out two more chalets before asking for a refund and then spending the three days in a tent near by?
damn we are never in the appartments….
So you don’t shower in the chalet then? Where do you shower?
and we have been about 20 times now……
Its a big world Mr Potatoe Head, might wanna try other things….
we allways are out and about getting on with enjoying ourselves……
Good for you!
48 pound lol….
Yep, £48
i mean come on its 48 pounds…..
Yep, £48…. but how do you explain the family commenting on this page who spent £800 for dirty chalets, or the family with crap all over their toilet and skank in the oven?, did they pay £48?
you spend that for 1 night b&b per person per night in most 3-4 star hotels….
Indeed, a good reason to not return to Wall Park
at the end of the day…its all about your views upon life and your personal way of looking at things and the way you expect things to be that is the problem…..
I really think you should read the entire page before you reply to this comment
so give yer head a shake and stop being so damn fussy and enjoy yourself for a change….
Thanks for your advice, I’ll have a good think!, still confused about the shower!
ok nuff said….byeeeeeeeeeeeeee!
Ta-ra!
How useful was this comment? Click 'thumbs up' or 'thumbs down' next to the authors name.mr potatoe head is probably chav. get a grip prick
How useful was this comment? Click 'thumbs up' or 'thumbs down' next to the authors name.i go to blackpool and last year i decided to stay at pontins when try to check in there was a problem but was soon fixed and recived £20 pontins to buy things in shop or bar after that my family and i had a great time the food was good the entertantment was great and will book again this year
How useful was this comment? Click 'thumbs up' or 'thumbs down' next to the authors name.stop compling
How useful was this comment? Click 'thumbs up' or 'thumbs down' next to the authors name.STOP COMPLAINING GO FOREIGN
How useful was this comment? Click 'thumbs up' or 'thumbs down' next to the authors name.lol jason…..that was a feeble attempt at commenting on my above post, i mean come on dude you really think calling someone a chav and a prick is an original insult to throw out at someone this day and age lmao….i tend to find the only people who even use the word chav is a chav themselves as they seem to be able to describe what a chav actually is better than anyone else…….it aint my fault if you dont like a few home truths and feel so obliged to even waste your time commenting back with insults…..it aint even my fault your own insecuritys are the reason to blame for you not being able to think of anything original or arguementative to counteract this post you are reading now is it! (wait a sec!…. before you start speaking out loud whilst thinking of something to type please keep the tissues handy so you can wipe your mouth as you dont want to splutter shit all over your monitor now do you)
How useful was this comment? Click 'thumbs up' or 'thumbs down' next to the authors name.Just to re-iterate what I have mentioned previously. I have now come back from Pontins Prestatyn and I’m pleased to announce we had no problems whatsoever. As I am a smoker which is now banned in Wales I spent some time outside talking to people from all areas of the country, most of which had come on a ‘cheapo weekend’ with the Sun. None of these people had any problems, they had a crackin holiday.
How useful was this comment? Click 'thumbs up' or 'thumbs down' next to the authors name.Just come back from Southport. The Camp needs pulling down, it needs a complete overhaul and is out of date. Butlins pulled down similar chalets over 15 years ago. The windows and door did not shut properly. Although these chalets are old and need pulling down, we did find our chalet to be fairly clean inside.
How useful was this comment? Click 'thumbs up' or 'thumbs down' next to the authors name.However saying that you get what you pay for, but would never pay the full brochure asking price!
There was plenty of sports facilities, the food was average and the service was poor. When we arrived the Nisa shop did NOT have any bread on the shelfs, considering it was a full self catering site and did not stock any bread is very poor. All week the Bakery was out of action and when I asked the girl on the till if anybody was manning the bakery she said “yes I am, as well as covering the till!”.
iv’e stayed at wall park pontins a few times with my parents and now take my own children there. we have never experienced any problems at all. The challets do look a bit dated though. my mum has just come back from wall park, and said all the linnen was white, clean and ironed lovelly. i would definatly recomend it to any one.
How useful was this comment? Click 'thumbs up' or 'thumbs down' next to the authors name.Can i just say there are a few bad press comments on here. but wey-to-go Mr Potatoe Head your comments are not only hillarisly sarcy but very true. it costs me and my family 48 quid and more for a decent meal out let alone a weeks break. I think every one should chill out enjoy your selves and if you don’t then pay more for a holiday better suited to your tastes.
How useful was this comment? Click 'thumbs up' or 'thumbs down' next to the authors name.I’m going to pontins in a few weeks the southport one with family. Ive read all the comments from the people who have went to southport pontins and there bad. I hope are chalet isnt bad. Last time i went was about 2-3 years ago and it was good then. i will write back after my visit.
How useful was this comment? Click 'thumbs up' or 'thumbs down' next to the authors name.Went few years ago for a break in the summer hols. food was second to none but found there was very little for my 6yr old to do unless he wanted to join the organised activities. He is autistic and finds this hard. Butlins for us everytime
How useful was this comment? Click 'thumbs up' or 'thumbs down' next to the authors name.we were at camber a few weeks ago and stayed in club accommodation. it has had new cookers put in and new fridges, and had a toaster, and microwave. we have been using pontins for 12 yrs and love the place. yes sometimes the chalets in basic can be grotty, but think of the people that were staying in them that made the carpet smell!!!!! unfortunately you cant please everyone all of the time, we had some occasions were we were not pleased, but we just accepted that you get what you pay for, we always go club now. the entertainmant and onsite activities for the kids is outstanding and so long as the kids are happy so am i. if you want the standards you all moan about, either buy yourself a caravan or stay at home or go work in pontins as the cleaners. WE LOVE YOU PONTINS !!!!
How useful was this comment? Click 'thumbs up' or 'thumbs down' next to the authors name.i find it quite shocking that people have complained over the standard of pontins as i have been going there for years, visiting wall park, hemsby, brean sands, camber sands and more!
the original comment posted, i found extreme nad exagerated as i have never come across any such thing. i have always found the poeple there so friendly and ready to help and as for the female staff being over friendly maybe thats a case of being insecure!
the holliday camps themselves are set up for people with children, but i also feel they welcome people of every circumstance.
I was about to acess there website when i read this comment in a search engine, whilst about to access their website to book a holiday, so needless is it to say me and my familly LOVE IT!!!!
How useful was this comment? Click 'thumbs up' or 'thumbs down' next to the authors name.glad i stumbled upon this site. was just about to book with pontins but some of the horror stories changed my mind.
How useful was this comment? Click 'thumbs up' or 'thumbs down' next to the authors name.hi iv just got back from pontins at wall park the accommodation was buget it was all thay had left i was worred but it was ok it was cheep realy cheep so i was very worryed but we have had a great time it was 1 of the best hols wev bin on there was 12 of us and we all say the same it was great i dont think its about the accommodation ,but that was ok i think ita about who you go with i picked some fun and crazy pepol to go with and that made it great ill go again defo audrey
How useful was this comment? Click 'thumbs up' or 'thumbs down' next to the authors name.just come back from wall park, fab. Have 3 children 5 10 12. There is something for everyone. You get what you pay for. Go to butlins if you wish to spend half your hols queueing to get into the entertainment and if you want to pay double the cost for the hol
How useful was this comment? Click 'thumbs up' or 'thumbs down' next to the authors name.I have just returned from a 4 night break at Brean Sands using the sun media offer.
NEVER AGAIN
Since when did budget mean, dirty, smelly, broken, health hazard!!
How useful was this comment? Click 'thumbs up' or 'thumbs down' next to the authors name.I have just sent a letter to head office with photographs just incase they think i made it all up, Will let you know how I get on.
We left a night early just to get away from the smell, went to main reception twice, didnt do anything, sent the cleaners in again, who again didnt do anything.
Went to Wall Park back in 2002 partly because we needed a quick getaway,partly for the novelty effect. Oh dear.
How useful was this comment? Click 'thumbs up' or 'thumbs down' next to the authors name.I can honestly say that a holiday spent in one of her Majesty’s penal establishments would’ve been more comfortable. Dirty,smelly,rancid and offensive. Some the other patrons that is. The chalet itself was crap. It served it’s purpose as a base this much is true and we knew going in that it’d be cheap and cheerful,however I was under the impression that all the slums in the UK had been bulldozed after the second world war.I find it difficult to believe that in the early years of the 21st century that places like this still existed and that people are willing to frequent them.
But Pontins has boxed clever and found it’s core market so therefore it’s a great place to go if you’re milking the state benefits system and have never worked as quite a few of the “guests” we encountered seemed to be.
We toughed out six days of this then left. The highlight? The one night we deemed to go to the main hall the bluecoats put on a performance of “Cats”. I laughed so hard I nearly soiled myself.
The low point? Everything else.
I found out later the houses around the site are worth less as a result of their proximity to the place which sums things up really.
Still the way to appreciate the better things in life is to rough it occasionally!
Went to Wall Park first week in June via the sun (but upgraded to club) these were the best, I would not do budget as I’ve been before and know what to expect.
Overall the place is good but I agree the budget accomodation does need a bit of work. If you upgrade to club you get to book in earlier which is a lot better because as I walked past reception at about 4ish the queue was huge.
But the break is what you make it ??? I spent it with a wife and 2 daughters
aaahhhhhh SHOPPING in Torquay.
If you fancy a meal try the Flagship on the front in Paighton the do 2 for £12 on selected meals.
But there is good and bad wherever you go. HAVE FUN
How useful was this comment? Click 'thumbs up' or 'thumbs down' next to the authors name.I am writing to complain about the terrible holiday accommodation we had at Pontin’s Hemsby Holiday Centre, Norfolk.
We arrived at reception at 1.45pm to a large queue to book in and get our keys. I left my partner and our three children (two in pushchairs) whilst I went and got them. It took me half an hour to queue up and do this.
We arrived at our apartment 467 (Club) at 2.10pm and to our disappointment found that it had not been cleaned. Dirty towels had been dumped on bedroom floors, whole place was filthy. I returned back to reception to complain joining yet another queue to be informed that they would get somebody round to clean it. I informed member of staff that I was not happy and could we have the key for another apartment that was clean. I was informed that there were none available that had been cleaned, I would have to wait for them to clean 647.
I returned to my family that were still outside the apartment. We waited just over 20 mins for someone to arrive. The lady was disgusted at the state of the apartment and radioed for help. In total we had five people cleaning the apartment which took them just over a hour. By the time we had unpacked and sorted the children out it was well past 4pm. ( What was the point in going Club which had a early booking in time of 2pm) , good start to our holiday.
I would also like to complain about the following: Please refer to enclosed photo’s:
dirty patio doors that greeted us on arrival and during our stay. Only the inside of apartment is cleaned by cleaners that arrived.
modern bathroom (club best that pontins have) could really do with a clean and update.
How useful was this comment? Click 'thumbs up' or 'thumbs down' next to the authors name.our shower. It is on the wall and totally impossible to wash a child’s hair with. Not only did it leak down the wall but it was on a timer . the extractor fan above it didn’t work. The window was on wall next to shower and if opened to let out steam people could see you in the shower. No wonder there was mould in bathroom.
very disappointed with Pontins. It has put us off ever booking another holiday with Pontins. This was a treat for our family to spend some quality time together after recent family problems, we would have come home next day after arriving. I would like to be able to take family on holiday again this year, but all our funds went on this holiday. It was a total disappointment. I would be interested if the CLUB APARTMENTS are any different at any other than Hemsby????. Pontins brochure claims that they are the top accommodation!!!!!!!
Hello. I work in the Shop at Pontins Wall Park and I also want to add to you’re page, telling you a few things you won’t find out.
Firstly, Pontins do not give a S**t about staff and customers. The whole company goes by financial statistics and stats, rather than by the views of the guests. In other words, if they’re making money, they don’t care.
They cut corners everywhere. The cleaners do a very vague job, and only if they absolutely have to.
However, In the shop (where I work) is where the management is really bad. Sorry to drone on but read this….
- Due to the till readings being (inevitably) down at the end of the day, the manager has made a new rule where only certian people can use certian tills, in a hope to establish who is making the errors. Well that’s all very well and good, but they very clevery organised it so that people with the same shifts were allocated the same till. This means that when the que became long, only one till was in operation. And 2/3 tills do not work correctly, and (i won’t go into the details) slow down the process by an incredible amount of time. Once, When I informed my boss about the ques and how guests are complaining I was given ‘So what? Fuck ‘em, I’m still being paid’. After hearing this, I simply logged onto another till (despite the rule) to simply get rid of the line. For this I received a verbal warning.
For this and many, MANY other reasons I too deteste pontins, and am frantically looking for another job for the summer.
(To the owner of this page - I’m sorry I didn’t give you my name, but as of the moment I am relying on these shitty wages. If you want to know anything else just e-mail me. I really hate the entire company pontins, and Wall Park (where I work) is simply unnacceptable and I to would have wanted a full refund of my holiday. I am more than happy to investigate into things for you if you want, and try and do an almost ‘under-cover’ mission into pontins. Just e-mail me. Thank you)
How useful was this comment? Click 'thumbs up' or 'thumbs down' next to the authors name.June 18th we have just returned from Pontins Wall Park after what i think was quite an expensive weekend break (not through sun) we thought for the amount we paid it would be quite good and theonly reason we picked it was because our travel agent had spoken to them and confirmed for us that their accomodation did fit a cot for our baby in the bedroom ( we didnt want her in lounge as we would end up going to bed at 7!) On arrival we went to a ‘classic’chalet in surf city with no room for a cot which smelt beautifully of BO and other things i wouldnt even care to describe! went to accomodation to sort out why the cot wouldnt fit to be told that none of their accomodation fits cot in the bedroom, after having to speak to accomodation manager from’out the back’ she accused us of lying, said there was no way we would have been told that and then said she could move one of thebeds out. We had to make do, but she was not a very nice lady and i got the impression she must be a hard faced ‘person’ who probably isnt liked much. Anyway, cut a long story short, it was like a prison camp to look at, none of the machines worked properly, the swimming pool changing rooms were DISGUSTING with nowhere to get a baby ready, oh unless you call a concrete shelf next to a concrete floor (very safe) baby changing facilities?! Most of the staff seemed very depressed the baby play area was dirty, the accomodation was APPALLING, etc etc - I could go on! Needless to say, we will NOT be returning, unless we were paid to, and this has certainly put us off ever using Pontins ever again. Ps, the security staff on the gates seemed very nice!!
How useful was this comment? Click 'thumbs up' or 'thumbs down' next to the authors name.I read your initial comments and wonder what you expect for a £48 holiday .As pointed out by a previous reply you can pay more than this for a single night B&B. A thing i did notice is you never mentioned children.If you had children with you “how did they feel?”.I personally would not upset my child so much as to walk away from pontins and the promise of that holiday.I have been to pontins at prestatyn and had fantastic holidays,I work hard for a living as do a lot of people ,so when the opportunity comes to spend time with my family i take it.You are getting away from the fact that if your child is happy on holiday so are you .I have been to other campsites in chalets or caravans and my wife and i have bleached the place clean,i would again in order to have that family holiday.(IT ONLY TAKES 10 MINS TO CLEAN THE PLACE) you could wait that long for chips.
How useful was this comment? Click 'thumbs up' or 'thumbs down' next to the authors name.all the bad comments are about wallpark well go to Cambersands its a ledge there and if you see Andi Sanders there T=tell him to write back to me!
How useful was this comment? Click 'thumbs up' or 'thumbs down' next to the authors name.Well daniel when is it u go? My family have been for the last 3 years now and tbh the diff between club and budget isn’t that gr8 tbh.I’m fortunate in that my wife is a great ‘complainer’-we have pretty much had our appartment re-cleaned everytime but as some have said ure not paying the earth.In all honesty as someone else said unless it’s extremely bad what’s the prob-it’s merely a place to eat(mebbe) and sleep-the rest of the time ure not even there anyway.Someone mentioned kids well mine are now coming on 20 monthts(she don’t care),5 and soon to be 9-they absolutely love it! Nobody has mentioned Uncle Jeff at Southport(I assume he’s still there)-the man is a legend and fantastic with kids! Ok the chalets etc need a complete re-vamp tbh but it’s a base-the entertainment is generally good-The MadHatters being a favourite of mine now. Complain ofc if ure not happy but don’t look past having a good time!
How useful was this comment? Click 'thumbs up' or 'thumbs down' next to the authors name.Just returned from a 4 night break in Prestatyn a day early. we had enough an absolute disgrace of a place. we arrived to a worse than shabby apartment with broken fridge waited 2hrs for cleaners to do their job properly after complaining but still not much better after. So we tryd for the kids but just disappointment after disapointment at cleanliness of whole site and facilities.Everything is so old and outdated ,eating out is expensive ,wish we had booked elsewhere (not Pontins) but experienced the bad service 1st hand and hope this deters others from booking there try haven or butlins but not this digraceful company.
How useful was this comment? Click 'thumbs up' or 'thumbs down' next to the authors name.Having read this site before we went on our hoilday we were dreading going to Wall Park as we had booked a sun holiday and had been given a budget apartment. We have just come back from our holiday and i am very pleased to say that we had a great time, our apartment was small yes(as expected) but with 2 bedrooms with a single bed in each, we had asked for one bed to be removed as we had paid for a cot which wasnt put in but we had a travel cot with us as we had stayed elsewhere before the holiday when i went and mentioned it we were given our money back no problems. Apartment was very clean and bedding was clean, starched even. Yes sofa bed not brill but if your tired then you will soon go to sleep i managed and i have a back problem. Food was reasonable priced for a holiday park, drinks a bit pricey but again expected. After reading this site we wre expecting the worse hoilday going even prepared our eldest child that we may turn round and go back home but for for what we paid it was great value for money and the blue coats entertainment was of a very high standard. We will go back even to Wall Park if you pay budget then lower your expectations your not going to get the ritz for a budget price.
How useful was this comment? Click 'thumbs up' or 'thumbs down' next to the authors name.I agree with all comments about Camber Sands, we LOVE pontins but wouldnt go back there even if it was free!
How useful was this comment? Click 'thumbs up' or 'thumbs down' next to the authors name.after a grubby break at camber but having enjoyed the whole pontins thing, we booked at Brean Sands the following year and ended up going back every year for 4 years, if you go out of season dont expect everything to go according to schedule.. if there arent enough kids then some activities dont happen but there are always other things to do if you can find the time to stop moaning and use your imagination,
take this tip from an experienced pontins holidayer - DONT BOOK IF YOU CANT AFFORD A CLUB! if your staying in a “budget” room and have paid a pittance then i dont know what your actually expecting!
we are going to Hemsby for the first time on monday (didnt want to change from Brean but this one is closer and i cant travel far this year) and i expect it to be the same standard as we are used to at Brean,
due to being regular customers and being offered some great deals this weeks worth of holiday (in the ground floor 2 bedroom club apartments) for 3 of us has cost all of £60, I dont expect 5 star for that, and neither should any of you!
i’m 43 have been giong to pontin’s since i was 7 we mainly go to southport and have a absolute brill time staff r fantastice blues are always friendly making you welcome we always have budget chalets have no probs food is fine went to butlins for an easter weekend two years ago as a friend was doing a spot there it was easter PEAK SEASON nothing for my 14 year old to do or my husband and me followed my 10 year old round nothing else to do staff were rude and ignored you red coats didn’t mix chalet was dirty floor was soaking due to leak bedding was wet and been used to mop water up put back in cupboard not replace sink in bathroom had lump of chewing gum covered in hair in it would never go again kids hated it where as pontins southport the have been goping since they were babies and would rather go to pontin than DISNEY LAND!
How useful was this comment? Click 'thumbs up' or 'thumbs down' next to the authors name.When i went to pontins in Brean sands with my mum and dad on the 28th may and came on the 1june, when i knew we were getting closer i got all excited and when we arrived we heard alot of complaints amd i was a bit dissapointed with the comments i over heard. When we got to the chalet, there was this really bad odour smell,the cutlery drawer was filthy. I enjoyed the night club but i think that was the only thing i enjoyed about Brean. On my last night i got talking to one of the blue-coats and this was really good because i want to becaome a blue-coat, its my dream. Igot advice of her, she was called lauran, she made my holiday the best. When we were leaving i asked my dad if we can cokme back again next year and he said possibly.
How useful was this comment? Click 'thumbs up' or 'thumbs down' next to the authors name.hi, went to wall park last week 18th june and the horror stories on here are true, we stayed in budget accom and what a dump and dissapoinment this was for our family, cupboards with handles missing 1980,s style furniture, all as it says on the tin BASIC it was just the rooms that let the park down no room for travel cot in any bed room so baby had to sleep in the kitchen . it felt dirty the beds wernt made properly there was no curtains in the childrens bedroom the adult beds were 2.6 inches wide the roon they were in left no room to walk in between the beds honestly . if I was in charge the cleaners would be sacked the chalets knocked down and re-built to bring it back into the year 2007 not 1967 as it is at the moment it,s a shame because as a child I spent most of my holidays at pontins Morcamme and blackpool and prestatyn and always had a good time the staff at wall park were brill the restaurant clean and good food and service, the park was clean in general and blue coats friendly it was the accomadation that let it down went to butlins skegness oct 06 and it put pontins to shame on everything so come on PONTINS spend some money on good accomadation and get yourself back in the lime lite as we wont be going back
How useful was this comment? Click 'thumbs up' or 'thumbs down' next to the authors name.Hi there guys, I am writing to clarify a couple of points from the staff point of view at pontins. I have recenty left pontins to work for another company due to the managment of centres. I would just like to point out that the staff on centres are very demoralised and feel just as bad as the holidaymakers do about pontins centres. I personally have worked as a Blue coat for the past 3 years at a variety of centres and feel really bad that pontins have allowed the centres to drop in standards. I would just like to point out that the majority of staff feel the same way and accept that the centres have a lot to improve in although the entertainments this year i have to say is one of the best line ups i have known in a while. Unfortunatly i can not publicly come out and say how bad pontins is due to my contract although if anybody requires any further information please contact me via this board
How useful was this comment? Click 'thumbs up' or 'thumbs down' next to the authors name.Thanks guys
Angry former staff member
To those luckily enough to have enjoyed a break at wall park and enjoyed it - good for you! I however, dont think that £180 for a three night break in accomodation that stank of 40 years worth of BO was in any way ‘value for money’ or ‘what we should have expected’ for the money.
How useful was this comment? Click 'thumbs up' or 'thumbs down' next to the authors name.Well a lot of these comments bring back memories of Pontins at Brean Sands. We went there for many years on dancing weekend breaks which were by the way brilliant, but the accommodation was something else. After our first year there because of the state of the Classic chalets we upgraded to the Club class which apart from a microwave and a few pictures on the walls were exactly the same as the Classic. Same old worn out stained furniture, same school chairs and same stained carpets and bedding (not surprising when you see the staff throw all the bedding out on the grass when they are clearing the chalets. After our first year there we never went without our own sheets and pillows and know of many other people that did the same, some even took duvets. One year we had cause to complain as we were broken into during the evening and the police found that it was a member of staff who had been able to access the chalet keys a little too easily for our liking, luckily for us he was found with our camera in his possession and we were therefore able to get it back. When I think of Pontins I know what to expect so therefore my expectations are never too high, there are nevertheless a few positive points the main one being we have never had a bad meal there it was always very good and because of the nature of the holiday we tried to never spend too much time in the chalet just go back for a quick change of clothes and out of there as soon as possible. Maybe its changed or maybe not have not been back since.
How useful was this comment? Click 'thumbs up' or 'thumbs down' next to the authors name.O my God!!
How useful was this comment? Click 'thumbs up' or 'thumbs down' next to the authors name.I with my young family R due to go to preststyn next week We’ve never went on hoilday out of ireland before so I hope were not let down !!!! will let you know how it goes
I Have just come back from holiday at pontins, wall park.
How useful was this comment? Click 'thumbs up' or 'thumbs down' next to the authors name.i had the time of my life..!
i dont know what you are all complaining about, its not like there is rats and spiders everywhere.
my time there was fab, everything was clean, the staff are great and the rest of my family enjoyed it.
i would definatly go there again. you forget that there is a few hundred apartments there and the staff have to clean them every week. they are not going to be aboslutly spotless. i hope people will go there and see for themselfes what it is like. it is loads of fun.
WEll we got back from Hemsby yesterday after having a fantastic time…
if any of the blues are reading THANK YOU SO MUCH you made our daughters holiday (stacey, donna, lisa, kevin, john, wes, kayleigh you were all brilliant)
the chalet was big, clean and as close to the action as you can get, to all the moaners…. we paid £60 for the 3 of us for a mon - fri break (and while there our little girl won a free break to brean to compete in the finals of a dance competition) after paying that price for a great family holiday I dont see what there is to complain about…
How useful was this comment? Click 'thumbs up' or 'thumbs down' next to the authors name.just because you cant find a good deal for yourself, it doesnt mean Pontins is bad value for money!
We arrived back yesterday from Camber after what was an ok holiday, but the whole place is seriously run down. The room was just about clean but the decorating leaves a lot to be desired. The lino in the bathroom was coming away from the walls revealing mouldy old ply wood around the shower base. The shower its self was mouldy around the mastic joints. I wouldn’t shower my dog in there. And the carpet’s needed changing sometime in the 1980s, and the plastic chairs hmm?
How useful was this comment? Click 'thumbs up' or 'thumbs down' next to the authors name.hi
How useful was this comment? Click 'thumbs up' or 'thumbs down' next to the authors name.just got back from camber sands what A SH&T HOLE THE KIDS PLAY AREA IS A HEALTH AND HYGINE ISSUE THE ENTERTANMENT IS NON EXISTANT THE STAFF ARE RUDE IT IS CHAV CENTRAL IM NOT A SNOB BUT IT IS SHIT
DONT GO THERE DONT PAY FOR AN EXTRA £150 YOU COULD GO TO TENEREIF
I have been going to Wall Park for the last 8 years with my wife and 2 children.We go for 2 weeks every year and have a great time.We go in a 6 bearth budget apartment and have found them ideal.The entertainment is spot on for the kids and we also enjoy ourselves at night in the queen victoria pub or the fun factory.The bluecoats are great and we have become good mates with them.Food in the Conservatory Restaurant is reasonably priced and we have never had cause for complaint.We have just come back from another great holiday.
Will book 2008 holiday at Wall Park in Oct 07.
Thanks,
Paul B
How useful was this comment? Click 'thumbs up' or 'thumbs down' next to the authors name.